Sometimes it’s the little things that matter most. The little gesture of kindness or the warm words that arrive just when you need them.
As our 1st Franklin family stands on the doorstep of 2023, we’re looking back with New Year gratitude at the past year – grateful for our caring team and for customers who have become friends.
“This staff is like family. Never have I had a bad experience at any time. I keep my loan open just to keep them. If you want to be treated well and be given a great experience I ask you to visit this office. They will go above and beyond for you and will exhaust all their efforts in making your loan possible.”
That’s what a customer named Patricia Taylor wrote recently about her experiences with our Summerville, S.C., office. It means the world to us that as 2022 was ending and she was busy preparing for the holidays, she took the time to say that.
Patricia even mentioned that advice shared by our Summerville team has helped her improve her credit. That’s what gets us excited as we look ahead to 2023: Knowing that our efforts each year can make our customer’s lives better.
That personal connection is at the heart of what we do. And we’re glad it makes a difference.
Another customer, Beata Ray, wrote recently to say it matters to her.
Our staff, she said, “has always been so warm & welcoming towards me. On this particular day I needed help to set-up an online account. I was offered help at that moment, didn’t have to wait & staff was very patient & helpful & always extremely friendly. The ladies there are wonderful!”
No matter what your financial needs may be or what you may be navigating in your life, the Friendly Franklin Folks are here. We’re thankful to our team for the warmth and neighborliness they bring to each interaction with customers.
“Hello everyone,” wrote a customer named Greg Taylor. “I enjoy the experience of walking into the office and talking to all the ladies there. I just had surgery and needed some extra money to complete a financial affair that I was going through. Because of my dealings with this company, it was a no-brainer to get the funding I needed to tie up my situation.”
Thanks, Greg, and thanks to all of our customers who have become part of the 1st Franklin Financial family. We’re glad to know you, and so glad to see you choosing us for your lending and even savings needs.
1st Franklin Financial is grateful for your business and support in the past year. As we start a new year, we want to express our New Year gratitude and look forward to continuing to serve you with top-quality financial products and services. Thank you for choosing 1st Franklin Financial. Happy New Year!
We wish you and your family a beautiful and blessed 2023!