Skip to top menu Skip to main menu Skip to main menu Skip to main content
Loan Customers

Loan Customers

For account questions, assistance with online account services and more:

VISIT A BRANCH

ACCESS OUR CONTACT FORM

REMOVE FROM MAILING

Quality Assurance

Quality Assurance

For all customer service questions or any issues or complaints regarding your account:

Call (800) 700-7943 or

ACCESS OUR CONTACT FORM

Approval and actual loan terms depend on your ability to meet our credit criteria (including annual income, debt ratios, and credit report and history) and the availability of collateral. Annual percentage rates vary depending on your credit profile and state restrictions. For example, a customer with a good credit history and minimum gross income requirements may qualify for a loan with an APR of 21.99%. Maximum APR’s vary by state. 1st Franklin Financial Corporation, NMLS #141654, Georgia Residential Mortgage Licensee #5656. Active duty military, their spouse or dependents covered by the Military Lending Act (“MLA”) may not pledge a vehicle as collateral.