I don’t want to receive emails from 1st Franklin Financial. How do I stop them?
It’s easy. Just click the “Unsubscribe” link provided at the bottom of each promotional email message. This only applies to promotional emails and will not affect your receipt of electronic statements. You must login to your online account in order to change your electronic statement settings.
I don’t want to receive mailings from 1st Franklin Financial. How do I stop them?
It’s easy. Visit the “Contact Us” page and click “Remove From Mailing” at the top. Include the name and address exactly as it appears on the mailing you received. Please allow 6-8 weeks for your name to be removed. To stop mailings from us and other companies, please call the Opt-Out number provided there.
How did you get my name for your mailing?
Pre-screened offers are based on information in your credit report obtained from the credit bureau. To stop receiving offers from us and other companies, call toll free 1-800-888-6786. (1-888-5-OPT-OUT) You may also contact Equifax directly at 1-888-567-8688, or mail them at Equifax Options, P O Box 740123, Atlanta, GA 30374-0123. Due to privacy regulations, we are not allowed to opt-out for you.
Can I email my local office for information?
No. Due to strict privacy regulations, we are unable to communicate your personal loan information via email. This is done to protect your sensitive personal information. Please call or stop by your local office to discuss your loan.
Can I call after regular business hours?
In order to provide you personal service, we do not use automated answering machines or services. However, our friendly staff will be happy to assist you during regular business hours.
What are the loan office hours of operation?
1st Franklin Financial loan offices are open from 8:30 am to 5:30 pm Monday, Tuesday, Thursday and Friday, and 8:30 am to 1:30 pm on Wednesday. We are also open for special Saturday hours during the Christmas holiday season.
How do I find a 1st Franklin Financial office in my area?
Use our “Find a Location” link located at the top right of every page to find the office nearest you along with complete contact information.
Are you associated with First Franklin Financial?
No. Since our founding in 1941, we have operated from our home office in Toccoa, Georgia. We have offices in Alabama, Georgia, Louisiana, Mississippi, South Carolina, and Tennessee. Although several financial institutions have similar names, we are uniquely identified by the use of the numeral “1” in our name; 1st Franklin Financial Corporation. We are not now, nor have we ever been associated with any other financial institution.